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Located in Las Vegas, Nevada, the famous and extraordinary Paris Las Vegas Hotel & Casino is all that it aspires to be and more, complete with a delightful setting, top-quality accommodations, luxurious amenities, exciting activities, and its thrilling and inviting casino.
Everest Casino Announces the Winner of the Affiliate Las Vegas Fantasy Vacation Giveaway
In November, Everest Casino offered its affiliates the chance to win a trip to Las Vegas. The vacation package included airfare, luxury accommodations on the strip and $2,000 spending cash. Everest Casino property manager Eduardo Santos spoke with the winner this month.
Reviews Of Various Las Vegas Casinos
When person or couple visits Las Vegas, the problem or where to go and what to see becomes immediately apparent to the visitors. Gambling palaces are like mushrooms after a rain, they are everywhere in Las Vegas. There are some casinos that should definitely be on a short list of casinos to visit while in town.
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CEO Poker, an Executive Games company, has announced the Venetian Casino Resort in Las vegas, will host a 2007 CEO Poker Tournament, where players will battle over the green felt of the poker table for an exclusive Tiffany Championship bracelet, cash, trophies, prizes, and bragging rights. Event dates: July 2-10, starting at 6:00pm.
Las Vegas Casinos are Using BellDeskPro to Handle Luggage Like Cars
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Las Vegas: Top 5 Poker Rooms in Las Vegas
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Finding Casino Jobs - Las Vegas Casino Employment Tips
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Vegas Palms Casino brings the classic Las Vegas experience to your desktop
Vegas Palms Casino immortalizes images of things that dreams are made of blue sea, long sandy beaches, palm trees and gambling entertainment! As part of the illustrious Fortune Lounge group, players are assured the backing of one of the most reputable gambling companies in the industry. In addition, Vegas Palms proudly bears the eCOGRA Safe and Fair seal that proves that the site maintains a high standard of ethics and operations, adheres to the organizations operational protocols, as well as its business and daily business management charter. Vegas Palms has received Honorable Mention several times by the Gambling Online magazine in recent years and is licensed by the Kahnawake Gaming Commission.
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It's Never Too Late for Casinos to Launch A Guest Service Program, Says Robinson & Associates, Inc.
Boise, ID (PRWEB) August 13, 2008 -- Launching of a casino guest service program does not have to be tied to the beginning of a new year and the planning process leading up to it, says Boise, Idaho-based Robinson and Associates, Inc., (http://www.casinocustomerservice.com).
"It's never too late to start a guest service program and reap the rewards," says Martin R. Baird, chief executive officer of Robinson & Associates. "Fall is just around the corner and now is as good a time as any for casinos to get their service plans in motion."
Baird offers the following five steps to starting, implementing and maintaining a guest service plan.
Number 1: Review and revise internal standards. Focus first on existing service standards and be sure to take a hard look at guests' standards, Baird says. "You need to know where your standards are today and where your guests want them to be," Baird notes. "Set standards that meet or exceed guests' needs."
Number 2: Get management to buy in. Outstanding service must start at the top with a commitment and a pledge of support from management, according to Baird. "This attitude must spread to all staff members and management must visibly support the execution of a guest service plan on a daily basis," Baird says.
Number 3: Give staff members the necessary skills. "Few people naturally excel at providing good service," Baird points out. "Employees will need training to learn these new service skills."
Number 4: Reward, reward, reward. Once the staff has the necessary skills, they need a reason to use them, Baird says. "Create and launch a reward and incentive program," Baird explains. "Focus on the positive and let employees know they're doing a good job."
Number 5: Make service an ongoing commitment. "No one will buy into a guest service program if they think it's just the management idea de jour," Baird says. "Keep the program going and make it the backbone of your casino."
Robinson & Associates is a Boise, Idaho-based guest service consulting firm that provides specialty guest service training, management skills training, presentation skills training, team building programs and employee incentive and recognition programs for the gaming industry. The company may be reached by phone at 480-991-6420, by e-mail at mbaird(at)casinocustomerservice.com or via its Web site at www.casinocustomerservice.com. Robinson & Associates is a member of the Casino Management Association and an associate member of the National Indian Gaming Association.
Media Contact:
Tom Ellis
Ellis Communications, Inc.
tellis(at)casinocustomerservice.com
417-881-5635
http://www.casinocustomerservice.com
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This press release has been reprinted from PRWEB per the terms and conditions of the copyright notice.
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